Protecting your Personal Data. Protecting the Personal Data of individuals that we interact with throughout our activity, with conscious respect for the legal relevant requirements, is a commitment and a responsibility of high value and importance for Damco. When engaging with Damco we want you to feel secure and confident that your Personal Data are in good hands.
Categories of Personal Data that we collect and process. We may collect and process the following categories of Personal Data about you:
If you contact us, we may keep a record of the correspondence. Furthermore, we may ask you to complete surveys that we use for research purposes, although you are not obliged to respond to them.
Although we do not generally seek to collect sensitive or special categories of Personal Data about you, we may do so in certain cases where we have the legal right to do so, or where you have expressly consented to this.
The processing activity. Through our webpages and websites, we collect and process Personal Data about you in two ways:
Targeted data and marketing communications. The majority of the Personal Data we collect and use for marketing purposes relates to individual employees of our customers and/or vendors and other companies with which we have an existing business relationship. We may also obtain contact information from public sources, including content made public at social media websites, to make an initial contact with a relevant individual at a customer, vendor or other company.
We send commercial e-mails to individuals at our customers, vendors or other companies with whom we want to develop or maintain a business relationship in accordance with applicable marketing laws. Our targeted e-mail messages typically include web beacons, cookies, and similar technologies that allow us to know whether you open, read, or delete the message, and links you may click. When you click a link in a marketing e-mail you receive from Damco, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site.
Targeted e-mails from Damco may include additional data privacy information, as required by applicable laws.
You can exercise your right to prevent marketing communications to you by checking certain boxes on the forms we use to collect your Personal Data, or by utilizing opt-out mechanisms in e-mails we send to you. You can also exercise the right to discontinue marketing communications to you, or to have your Personal Data removed from our databases at any time by contacting us at [email protected]. In such cases, we will retain minimum Personal Data to note that you opted out in order to avoid contacting you again.
Purposes for collecting and processing your Personal Data. We might process your Personal Data for the below listed purposes:
Geographies where we collect and process your Personal Data. As a global organization with offices and operations throughout the world, we may transfer Personal Data collected by us on an aggregated or individual level to various divisions, subsidiaries, joint ventures and affiliated companies of Damco around the world located inside or outside the European Economic Area for the purposes stated above and in accordance with applicable laws, as well as to data processors outside of Damco globally for storage and service purposes. Your Personal Data will not be disclosed to anyone outside the Damco unless permitted or required under applicable legislation.
Nevertheless, where there is a need, we may share your Personal Data with third parties, such as, services providers, professional advisors, lawyer offices, tax consultants, corporate commercial transactions, public authorities. Before doing so, we take steps to protect your Personal Data. Any third-party service providers and professional advisors to whom your Personal Data are disclosed, are expected and required to protect the confidentiality and security of your Personal Data and may only use your Personal Data in compliance with applicable data privacy laws and/or contractual stipulations. Unless you are otherwise notified, any transfers of your Personal Data from within the EEA to third parties outside the EEA will be based on an adequacy decision or are governed by Standard Contractual Clauses and/or Binding Corporate Rules. Any other, non-EEA originating, international transfers of your Personal Data, will take place in accordance with the appropriate international data transfer mechanisms and safeguards.
Damco Binding Corporate Rules (BCRs) can be downloaded here.
Personal Data retention. We will retain the data for as long as you use the website and as long we have an ongoing relationship with you and for a reasonable time thereafter. Please note that some or all of the data may be required in order for the website to function properly, and we may be required to retain certain information by law. We might retain your Personal Data longer, based on your legitimate interest or consent (i.e. to provide you with the history of the containers booking).
We maintain specific records management and retention policies and procedures, so that Personal Data are deleted after a reasonable time according to the following retention criteria:
In such a case we will retain your Personal Data for as long as you request us to do so but not more than for a reasonable period of time, and in any case not more than 4 years. We may retain your Personal Data where this is advisable to safeguard or improve our legal position (for instance in relation to statutes of limitations, litigation, or regulatory investigations).
We delete or anonymize your Personal Data when it is no longer needed for the purposes for which it was collected and subsequently processed.
Data Subjects rights. You are entitled, in the circumstances and under the conditions, and subject to the exceptions, set out in applicable law, to:
Note that most of the Personal Data that we hold about you comes from information you completed, therefore, please ensure that you keep your information correct and up to date by updating your profile/information on the website.
Please note, however, that certain Personal Data may be exempt from the above-mentioned rights pursuant to applicable data privacy or other laws and regulations.
To the extent that the processing of your Personal Data is based on your consent, you have the right to withdraw such consent at any time by contacting our Data Privacy Officer. Please note that this will not affect our right to process Personal Data obtained prior to the withdrawal of your consent, or its right to continue parts of the processing based on other legal bases than your consent.
If you wish to exercise your right to access your Personal Data, to object to it being processed or to rectify processed data, please contact [email protected] or send a letter to A.P. Møller - Mærsk A/S, Esplanaden 50, DK-1263 Copenhagen K, Denmark, Att.: Data Privacy.
Security measures. We place a great importance to your right to privacy and the protection of your Personal Data. We want you to feel secure that when you deal with us, your Personal Data are in good hands. Therefore, we protect your Personal Data in accordance with applicable data privacy laws and our data privacy policies and principles. Further, we have implemented appropriate organizational and technical security measures to protect your Personal Data against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure or access, or accidental or unlawful destruction of or damage thereto. We maintain organizational, physical and technical security arrangements for all the Personal Data we hold. We have protocols, controls and relevant policies, procedures and guidance to maintain these arrangements taking into account the risks associated with the categories of Personal Data and the processing we undertake. We store Personal Data on servers with limited access located in secured facilities, and our security measures are evaluated on an ongoing basis. The servers are protected by anti-virus software and firewalls, among other measures.
If, despite our commitment and efforts to protect your Personal Data, you believe that your data privacy rights have been violated, we encourage and welcome individuals to come to Damco first to seek resolution of any complaint. You have the right at all times to register a complaint directly with the relevant supervisory authority or to make a claim against Damco with a competent court (either in the country where you live, the country where you work or the country where you deem that data privacy law has been infringed.
Please contact our Data Privacy Officer at [email protected] if you have a general question about how Damco protects your Personal Data, if you wish to exercise your rights in relation to your Personal Data rights, if you wish to make a complaint about Damco use of your Personal Data.
[email protected] is exclusively used for Data Privacy related questions and requests and does not receive nor process your job applications and/or related documentations (i.e. CV). Instead, please use our career vacancies https://www.maersk.com/en/careers/vacancies application to upload and submit your candidacies. Any candidacy sent to [email protected] will be dismissed and deleted.
[email protected] shall not take into consideration commercial communications regarding shipment related documentation or information. Please contact your commercial point of contact and/or your business contact partner for such matters.